17 May 2008    Index of UPS ‑ Single Phase      MGE      Powerware      110V AC UPS      Chloride      Guide to UPS      Index of UPS ‑ Three Phase      Riello      Powerware      Chloride      Guide to UPS      Marine      Military      Process/Water      Product Index      UPS ‑ Single Phase        UPS ‑ Three Phase        Generators      Battery Packs      DC Power Solutions      Bypass Switches      Custom Power Solutions           Case Study Index      Military      Industrial      Commercial      Public Sector      Overview      UPS Maintenance      Generator Maintenance      Battery Replacement      Electrical Installation      Relocation & Expansion      Disposal      Other Services      Overview      Batteries      UPS Maintenance      Warranty Upgrades      Software      Warranty Details      Warranty Upgrades      Warranty Return Form      Warranty Registration Form      Warranty Terms & Conditions      UPS Repair      Generator Repair      Customer Repair Order Form        Home      Sales        Products        Services        Case Studies      Service        Services        Products        Warranty        Repair Centre      NHS      Custom Solutions        Marine        Military        Process/Water      About Us      Our Customers      Feedback      Contact Us   Customer Satisfaction  Customer Satisfaction   Harland Simon UPS Ltd continually looks to improve the level of service we offer. We have therefore created a simple questionnaire that although simplistic allows us to measure the effectiveness of our internal structure and procedure. Your participation in this short survey is extremely important to us as the feedback generated directly influences the way our company performs in the future. Please take a few moments to answer the following questions and provide any comments that you feel will help us to improve:   Company Name*   Contact Name*   1. Did the equipment arrive on time? Yes   No 2. Did you know the name of your project manager? Yes   No 3. Is the paperwork received with the equipment sufficient to allow you to operate the system? Yes   No 4. Are you aware that the warranty on the system you have purchased can be extended? Yes   No 5. Are you happy with the overall level of service received from Harland Simon UPS? Yes   No Comments Home |  Sales |  Service |  NHS |  About Us |  Our Customers |  Feedback  |  Contact Us © 2008 Harland Simon UPS